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Training Manager (Products) Negotiable Bangkok 08 October 2018

  • Build & monitor a training action plan according to the training needs of the market
  • Deliver corporate retail training & development activities/program and evaluate the training effectiveness to make sure the objectives are met
  • Spend a minimum of 50% of time for coaching the team (performance, selling & service, brand knowledge)
  • Make sure the teams are perfectly trained and embody service excellence & selling expertise on the floor with every customer
  • Host seasonal collection trainings in partnership with merchandising team & make sure 100% retail team is trained on inspirations and collection strategy every season
  • Organize and conduct company induction – Esprit Brand for both office and retail staff
  • Monitor and follow up with managers on new joiners’ performance and provide further coaching as appropriate
  • Ensure all staff are well-adapted to the company and store environment
  • Work in partnership with Regional Team regarding the training strategy, the creation or the edition of training programs and materials
  • Guarantee all training programs, rules and procedures are complied with the strategies and values of Dior
  • Be sensitive to new trend and feedback new initiatives and market update of competitors

  • Bachelor’s Degree in HR Management / Business Administration / Management or related discipline
  • Minimum 5 years’ of training delivery experience including management training, selling techniques training or customer service training
  • Good understanding of luxury fashion brands or retail industry will be an advantage
  • Presentation and interpersonal skills: able to influence team and to interact with different types of people
  • Training and coaching skills
  • Language skills: good command of both Thai & English in both spoken and written
  • Proficient in computer knowledge and MS Office especially PowerPoint

Interested candidates, please submit your full resume and recent photo to recruitment@skillboxthailand.com