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IT Business Analyst Negotiable Bangkok 20 March 2019

  • Work with clients/users to investigate complex operational requirements and problems, seeking effective business solutions through improvements in information systems, data management and process and procedures 
  • Develop and maintain a consistently high standard of documentation to ensure information retention and re-use 
  • Provide training advise in relation to release and assist in the specification of training curriculum/activities to address business requirements 
  • Assess existing processes and identify redesign or enhancement opportunities to deliver improved productivity or efficiency to the business 
  • Prepare reports including cost/benefit analyses and recommendations, to provide information on optimal technical solutions for business case
  • Work on projects and enhancements to provide IT business analysis advice, ensuring business requirements are translated into effective IT solutions
  • Provide input to establishing, managing and reporting project management awareness of activities, issues and outcomes
  • Provide support, including complex problem diagnosis, escalating to other areas as appropriate and following through to ensure resolution of problems for users
  • Resolve complex support problems, including documentation, progress checking, and escalation, taking ownership to ensure resolution
  • Evaluate potential solutions with service providers and team members to deliver the best solution
  • Prepare test plans and execute/lead ST/SIT testing to ensure delivery of user requirements.  Provide technical support for UAT
  • At least 5 years as a Senior Business System Analyst or IT Job-related. 
  • Relevant experience on insurance or other financial services is preferred  
  • Able to multi-task and prioritize work load supporting multiple projects 
  • Effectively work with senior leadership 
  • Willingness to challenge the status quo  
  • Excellent oral and written communications 
  • Effective interpersonal skills 
  • Proficient in MS Office products (Word, Excel, PowerPoint, Visio)
Interested candidates, please submit your full resume and recent photo to recruitment@skillboxthailand.com