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Field Coach Trainer Negotiable Bangkok 15 January 2023 ( Hot Job )

  • Coach and Deliver Training to Boutique Staff for Performance Improvement
  • Follow Boutique’s priorities, define monthly coaching actions and conduct regular field coaching and in-store training
  • Identify the strength, weakness and training needs of each of the staff
  • Spend most of the time on the floor and act as a role model on the selling and other service techniques
  • Support the staff with consistent qualitative feedback & evaluation for the performance improvement
  • Implement the trainings delivered by local Training Team and ensure they fit for the specific needs of each Boutique and in line with training objectives
  • Monitor the results of Mystery Shopping and develop action plans tailor made to individual staff
  • Support In-store CDM Manager to provide necessary client development trainings for achieving the target result of Boutique events
  • Ensure the proper implementation of New Joiner Integration Program and follow up with the selected mentors and buddies on the progress
  • Manage the training calendar and update training reports regularly
  • 3-5 years of experience in luxury retail industry, exposure in conducting training is preferable
  • Strong leadership and interpersonal skills
  • Excellent facilitation and presentation skills
  • Service and people-oriented
  • Detail-mined and well-organized
  • Able to work under pressure and tight deadline
  • Proficient in English
Interested candidates, please submit your full resume and recent photo to recruitment@skillboxthailand.com